Privacy Policy
Last updated: June 20, 2026
Roof Repair Corp ("Company," "we," "us," or "our"), operating as RoofKnock, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit roofknock.com or submit a service inquiry, including when you consent to receive text messages from 1-800-528-0766.
SMS / Text Message Privacy
When you opt in to receive text messages from Roof Repair Corp via 1-800-528-0766, we collect and use your mobile phone number solely to send you messages related to your roofing inquiry, appointment scheduling, and service updates.
We will never: sell, rent, share, or disclose your mobile phone number to third parties for their own marketing purposes.
Opt-out: Reply STOP to any message from 1-800-528-0766 to unsubscribe at any time. You will receive one final confirmation and no further messages will be sent.
Help: Reply HELP to any message or email [email protected] for assistance.
Message & data rates may apply. Message frequency varies.
1. Information We Collect
We collect information you voluntarily provide when submitting a lead form or contacting us, including:
- Name and contact information (email address, phone number)
- Property address
- Details about your roofing needs
- Preferred contact days and times
- Mobile phone number (if you opt in to SMS communications)
We also automatically collect certain technical information when you visit our website, including IP address, browser type, pages visited, and referring URLs, through standard web server logs and analytics tools.
2. How We Use Your Information
We use the information we collect to:
- Match you with pre-screened roofing contractors in our network
- Contact you regarding your roofing inquiry via phone, email, or text message
- Send automated text messages from 1-800-528-0766 if you have opted in to SMS communications
- Schedule and confirm roofing inspections and appointments
- Improve our website and services
- Comply with legal obligations
3. Sharing Your Information
We may share your information with:
- Network contractors: Pre-screened roofing contractors in the RoofKnock network who will contact you regarding your inquiry. We share only the information necessary to facilitate your roofing project.
- Service providers: Third-party vendors who assist us in operating our website and delivering services (e.g., SMS messaging platforms, CRM software), subject to confidentiality agreements.
- Legal requirements: When required by law, court order, or governmental authority.
We do not sell your personal information to third parties for their own marketing purposes.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, provide our services, and comply with legal obligations. You may request deletion of your data at any time by contacting us at [email protected].
5. Cookies & Tracking
Our website may use cookies and similar tracking technologies to enhance your experience and analyze site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect certain website functionality.
6. Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of SMS communications by replying STOP to 1-800-528-0766
- Opt out of marketing emails by clicking "unsubscribe" in any email
To exercise any of these rights, contact us at [email protected].
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our services after changes are posted constitutes your acceptance of the revised policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us: